Thursday, July 27, 2006

Stickin' it to the state

About a year ago I lost a fight with the state. They started using new registration stickers that made a lot of sense, the car's license plate number and part of the VIN is now on the sticker to help fight theft of the registration stickers. But that is all good stuff. I had no problem with that.

It was the @)#&)@(#&* stickers themselves. I tore up two of the #$)$*)(*#()&@%#%%!@# things trying to get them to seperate from the paper they feed through the computerr printer on. Finally, after I taped the stickers to our car windows with scotch tape, I gave up and went to the county for replacement stickers.

And I sent an email to the state, complaining about the stupid stickers. And it worked.

Just a few hours ago I got an email from a state office:

Dear Texan,

We couldn’t have done it without you.

Thanks to your suggestions and comments we have completely redesigned the vehicle registration sticker. Because you played an important role in our redesign, we want you to be among the first to see it.

The new registration sticker features many of your ideas for improvement, including:

● A clean, uncluttered design
● A colored border to eliminate the “household tape” appearance
● A solid back to eliminate the “paper” appearance

Also, you will be pleased to know the new sticker peels cleanly off from any corner on the back of the registration receipt (no more punch tab)...

It is our goal to always deliver a product that meets the high quality standards Texans expect. I personally apologize to those of you who experienced any problem with the previous sticker.

We heard you, we used your ideas, and we are very excited about the new sticker design. I want to thank you again for your input as we believe it resulted in a design Texans will be proud to display. Take a look at the new sticker and let us know what you think.

We take our commitment to you seriously, and should you ever have any questions or suggestions please contact our customer service help desk...

With a response like that, what do you bet I wasn't the only one who hated those @#$&(@#)($ stickers.

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