Tuesday, April 10, 2007

Modem move

Since our desktop and the wife's laptop both use our wireless router for an internet connection, I moved the modem and router away from the computer cabinet a while back.

I did it for two reasons. One, we were out of power in the living room. Every outlet is filled and I am already running a power strip/surge protector for the computer system and entertainment center. The other reason, our phone line in the living room died and it cost more to replace the line than to install a wireless card into our desktop. So that is what I did. We already had the wireless router running for the wife's computer.

Anyways, I did not have a good spot for the router and modem, so they ended up plugged into a phone jack behind our bed. A neighbor convinced me yesterday that might not be the best place for it. He says the radio frequencies might not be good for you. So I moved everything to the kitchen yesterday.

I did not want the modem and router sitting on the kitchen counter, so I set them up inside one of our cabinets. I just had to drill a hole for the phone line to pass through. Seems like a good idea. Nothing under the bed and nothing cluttering up the kitchen either.

Of course, once I tried to log back into the system, our internet connection would not work. I had to deal with the tech service guys to get them to reset my password. I had already figured out that was the glitch.

Anyways, the guy reset my password easily enough. But when I tried to get off the phone after that he wanted to walk me through a bunch of other steps to ensure everything was set-up properly. I ended up spending more time on the phone convincing him, and eventually one of his supervisors that I was capable of setting up my own dang wireless network, than I did getting the problem taken care of.

Anyways, now that everything is running right again, I thought I would send out a gripe to the over-friendly tech support guys. Dude, just let it go. I'll be OK. I swear. And if not, you gave me a work order number and a callback number to get right to your desk just in case.

Thanks for the password reset. Can I have my half hour back now?

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